Atados (In progress)

Atados is the largest volunteering platform in Brazil, connecting individuals with NGOs and social projects nationwide. By leveraging technology and design, Atados facilitates social engagement, helping organizations find the talent they need to boost their social impact.

About the project

This project focuses on restructuring and optimizing the digital ecosystem of Atados, specifically targeting the NGO onboarding and engagement experience. As Brazil's largest volunteering network, Atados handles a high volume of organizations seeking support. However, long forms and complex setup processes can lead to user drop-offs. The goal of this initiative is to redesign the platform's touchpoints, making the registration, categorization, and volunteer-matching processes more intuitive, humanized, and efficient through data-driven design decisions.

Date:

Mar 2, 2026

Client:

Atados

Services:

UI/UX

UI/UX, UX Writing

Things I Did

Working closely with the product team, I contributed to the user experience and interface design through the following achievements:

User Research & Insights: Collaborated with the product team to conduct user research, understanding the pain points and needs of NGOs when registering on the platform.
Wireframing: Created low and high-fidelity wireframes to map out new user flows and intuitive layouts.
Interactive Quiz for NGOs: Designed a dynamic quiz tailored for NGOs to help them identify their specific needs and match them with the right volunteers more effectively.
Smart Checkbox Categorization: Implemented a strategic checkbox system during the NGO signup process to streamline data collection and categorize organization types effortlessly.
Visual Time Tracking (Progress Bar): Developed a time-based progress bar for long forms, reducing drop-off rates by clearly showing users how much time is left to complete their registration.

Project Details

Role: UX/UI Design Volunteer

Timeline: March 2026 – Present (In Progress)
Team: Cross-functional product team (Product Managers, UX/UI Designers, and Developers)
Methodology: Agile & User-Centered Design (UCD)
Core Deliverables: User research synthesis, wireframes, interaction design components (smart forms, progressive onboarding, and gamified flows).

In progress! :)

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Thank you for reading this far!